We set ourselves up for waiting list for tables at the window and were told by the courtier that it would take about 30-40 minutes to get such a table. After 45 minutes we go and ask if there were tables available which there was not. We'll find out we were next in luck on the waiting list.
Three tables became vacant after about 1.5 hours and we then went forward to get one of the tables. We were then very unpleasantly treated and were not offered a table but told to go and sit down to wait further.
We understood then that the staff choose guests based on who the guest is and thus do not offer tables on the waiting list but what the guest in question is assumed to eat and drink. The service and response can be considered nothing short of substandard and are under all criticism for a hotel like the Grand Hotel.
Discriminates against guests.
We set ourselves up for waiting list for tables at the window and were told by the courtier that it would take about 30-40 minutes to get such a table. After 45 minutes we go and ask if there were tables available which there was not. We'll find out we wer...
