Reviews of Verve London Pet Boutique & Café

This review has been filtered out from the total rating, as it somehow violates Thatsup's guidelines for reviews.

AVOID Verve Pet Boutique completely, the owner Andre is beyond rude and arrogant. I bought a leather harness from the pet shop under a year ago for my chihuahua. In just under a year the harness fell apart, within weeks of being 'fixed,' it fell apart again. I sent Andre photos of the faulty harness, then sent the harness back to shop either be refunded or replaced. It took over 6 weeks to get a response from Andre about the harness, like it was beneath him to deal with it! There were always excuses! Then when I called for the 30th time, I was told that they couldn't fix the harness at all, and they had to replace the harness and that it would cost me £45! I wasn't even given asked if this would be ok?!?! Their leather products are overpriced and crap! There customer service is atrocious. I have had to take my business elsewhere.

AVOID Verve Pet Boutique completely, the owner Andre is beyond rude and arrogant. I bought a leather harness from the pet shop under a year ago for my chihuahua. In just under a year the harness fell apart, within weeks of being 'fixed,' it fell apart again. I sent Andre photos of the faul... Show full »