Works in the house (Stockholm01) and think so nice to have a sky bar and be able to invite a little nice to lunch sometimes – NOT. This is without joking the restaurant with the worst service. I have now been there five or six times. Because we hope for improvement. And the view is so nice. But no! Here are some examples: 1. We book lunch for 20 people in chambre separé. There is a lot of sighing and everyone has to agree on a lunch. "Otherwise it won't work". 2. I bring an old good friend I haven't seen in a long time for a late lunch after the rush. The restaurant is very sparsely populated. We are instructed to sit at a high bench next to another couple. With a view, sure. But a little difficult to be able to talk. I ask for a table where we can sit opposite each other. Then we are assigned a small two-table in the middle of the restaurant without a view. I ask if we can sit by the window (a table for four) as there is no one in the room." No, it is not possible, because we can bring in new guests at any time." Need I say that no one came? No, because it was past 1 p.m. 3. I go up to the restaurant the night before and book a table for a farewell lunch with an older person. I want to make sure we get a good table and ask about the guest's garlic allergy - if there will be food to choose from anyway. "Sure, no problem! says the evening's head waiter. When we get there to eat, the music is loud. I ask if they can lower as I myself hardly hear what is being said. "No, we can't," greets the head waiter. I get to share my mobile screen with the guest who is not digitally used to using QR codes. For any paper menu in reserve for guests who are not so digital, after all, there is not. I already know that. We order and suddenly the garlic allergy is a big problem. There is hardly anything they can arrange. What about a salad? No, you can't really fix that either. In the end, the guest gets to choose a hamburger that they don't want. An incredibly embarrassing situation for me as host of the lunch. Still, no apology from the staff. VERY SAD THAT SUCH A NICE RESTAURANT SHOULD HAVE SUCH LOUSY SERVICE. Don't get it. We have pointed this out several times, but nothing happens. Time to join forces with other tenants in Stockholm01 and complain jointly and exercise our consumer power?
Works in the house (Stockholm01) and think so nice to have a sky bar and be able to invite a little nice to lunch sometimes – NOT. This is without joking the restaurant with the worst service. I have now been there five or six times. Because we hope for improvement. And the view is so nice. Bu...
