I had received a Smartbox as a gift from my friends when I turned 40, me and my partner were looking forward to a romantic dinner for two and we called in and were going to book a table. We got a terrible response on the phone, they were reluctant to book us in because we had a smartbox. They said that too many people with smartboxes may not be booked in on the same day and we had to call in again at a later date. When we called again to try to book a table, they tried to pressure us into ordering a 4 course instead of 3 course that was included in our smarbox. When we explained that we didn't want to upgrade, the person ended the conversation in an unpleasant tone and told us that we should sharply consider whether to book a table there if we didn't intend to order anything more besides our 3 course. We feel humiliated and will tell more people to avoid this place. Zero service and bully facades. No thanks! If you don't want customers offer no smartbox packages!
I had received a Smartbox as a gift from my friends when I turned 40, me and my partner were looking forward to a romantic dinner for two and we called in and were going to book a table. We got a terrible response on the phone, they were reluctant to book us in because we had a smartbox. They said t...
