Restaurant Gabriel has downgraded significantly. Staff are ignorant and the owner terribly lethargic and cocky. We have always been a bunch who returned here every year to visit gbg and thought their food was nice to enjoy but the last visit was terrible when one of my company wanted to replace the soup because they were not satisfied. Then she had to pay for both the soup and the catch of the day even though she did not yet want the soup when it did not taste good. The owner, Gabriel himself, came and said: this is how it works in a restaurant. Like we've never been to a restaurant before, he starts arguing loudly about having to pay. We walked away and his lunch bill went for around 500 note. You just don't do this especially not if you want repeat guests and especially not stand there o force someone to pay for something they didn't eat and as the staff of the place said, of course we replace it and then it ugly itself by putting the soup on the bill only. Horrible behavior by both the restaurateur and his staff. It's all about customer service, but you really have good from top to flop thanks to a reception and the food that has become worse!
Restaurant Gabriel has downgraded significantly. Staff are ignorant and the owner terribly lethargic and cocky. We have always been a bunch who returned here every year to visit gbg and thought their food was nice to enjoy but the last visit was terrible when one of my company wanted to replace the...
