Review of Le Bistro – by Louise L.
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I haven't eaten here, but still want to leave a review as I probably won't try to book a table here again.
My friend and I had booked a table earlier this week for a Sunday brunch. Since neither she nor I had been here before, we were looking forward to trying Le Bistro's Sunday brunch. When we came in, we had to wait a while before a waitress came and took care of us. It looked very full and some had gotten really bad tables. A couple sat on a table that looked like it belonged to the "head waiter's booth". We explained that we had booked a table and she asked wniggeringly if we could show a booking confirmation. Of course we could. After we showed off our booking confirmation, the waitress stepped up to a table with two guests. I heard one of them exclaim "You're joking?!". The restaurant had double booked our table and it felt like they had zero control over their bookings. The guest asked if there was any other table or place they could sit at because they had had to place an order. I quickly checked to see if there were tables at any other restaurant and found a table at Jacquelines. It felt so horrible to take someone else's table. When we explained the situation to the waitress and said that we should go to some other place and that we could come back another time, she thought a little nonchalantly on her shoulders. No thanks, nothing sorry. She didn't offer us to put in a new booking. Had I been a waitress, I would have offered 10% on the next booking as compensation.
No, this was the definition of really bad service!