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This place I’ve been ordering from for years is getting more and more disappointing on several levels. First, it’s almost impossible to get through for take-away. Really almost never nowadays. Take today, I call for about 15 minutes during the time it takes me to drive to the restaurant. No answer. I made a little over 25 calls but no one answered. This happens basically every time I’ve tried to order in the last year. And I usually don’t even call during peak time, like today around 14:15. When I arrive at the restaurant and can order there, the waitress just says, “oh, well, I don’t have the phone on me” (??!!!). So you shouldn’t have it, I’m thinking??! I wonder how many orders they’re missing here. Also note that the restaurant was really empty when I arrived, so it’s hardly that there was a lot going on that caused this. For me it’s also very frustrating because if I had arrived when I called in the beginning, my food would have been ready when I arrived and I could have driven off right away. Now I had to sit and wait for another 10 minutes. Now for the food. Guess my disappointment when the food (a beef fillet/truffle pasta) is so oversalted that I can’t eat it. Now comes the “funny,” not. I’m trying to call again to point this out (since I don’t live right by the restaurant) and get it replaced. But of course, the same thing again as I described in the first paragraph… no one answers at this place. You give up. So interesting with their slogan on their site: "Our business idea is to serve fresh and well-cooked food at surprisingly good prices in a continental environment, where the guest is in focus." Talk about poor sense of reality. I’ll say this, I’m going to switch to Vapiano Gamla Stan next time. If it’s also a disappointment there, Vapiano is history for me. So extremely disappointed in how Vapiano Vasagatan has declined in the last year.
This place I’ve been ordering from for years is getting more and more disappointing on several levels. First, it’s almost impossible to get through for take-away. Really almost never nowadays. Take today, I call for about 15 minutes during the time it takes me to drive to the restaurant.
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