Thatsup Logo
Point icon
User icon
  • Svenska
  • English
Start searching
Lists
Log in
Sign up
  • Guides
    • Activities
    • Restaurants
    • Cafés
    • Bars
    • Nightclubs
    • Shopping
    • Accommodation
    • Christmas
    • All guides
  • Areas
    • Central London
    • North London
    • East London
    • South London
    • West London
  • Food & drink
    • Best restaurants
    • Hottest restaurants
    • New restaurants
    • Cafés
    • Bars
    • Pubs
    • Lunch
    • Brunch
    • Bottomless brunch
    • Afternoon tea
    • All restaurant guides
  • Things to do
    • Activities
    • Halloween in London
    • What to do this weekend
    • Culture
    • Nightclubs
    • Events
    • Sightseeing
    • Shopping
  • Accommodation
    • Hotels by area
    • Best hotels
    • Affordable hotels
    • Boutique hotels
    • Spa hotels
    • Romantic hotels
    • Hostels
    • More hotel guides
  • Beauty & wellness
    • Spas
    • Massage
    • Hair salons
    • Barber shops
    • Nail salons
    • Beauty salons
    • Gyms
    • More beauty & wellness
  • Christmas
    • Christmas dinners
    • Christmas events & activities
    • Christmas markets
    • Christmas lights
    • Christmas afternoon tea
    • Christmas party venues
    • Christmas charity
  • City map
    • Restaurants
    • Activities
    • Bakeries
    • Bars
    • Cafés
    • Hair salons
    • Gym
    • Hotels
    • Local services
    • Food trucks
    • Museums
    • Nightclubs
    • Beauty salons
    • Spas
    • Tattoo studios
    • Landmarks
  • News
  • Events
    • This weekend
    • This month
    • All events
  • About us
    • For business owners
    • Send us a tip
    • About Thatsup
    • Contact
    • Become a member
    • Thatsup Web
  • Member
    • Become a member
    • Collect points
    • Become an ambassador
  • More Less
  • London
  • English
    • Svenska
    • English
  •  
  • Guides
    • Activities
    • Restaurants
    • Cafés
    • Bars
    • Nightclubs
    • Shopping
    • Accommodation
    • Christmas
    • All guides
  • Areas
    • Central London
    • North London
    • East London
    • South London
    • West London
  • Food & drink
    • Best restaurants
    • Hottest restaurants
    • New restaurants
    • Cafés
    • Bars
    • Pubs
    • Lunch
    • Brunch
    • Bottomless brunch
    • Afternoon tea
    • All restaurant guides
  • Things to do
    • Activities
    • Halloween in London
    • What to do this weekend
    • Culture
    • Nightclubs
    • Events
    • Sightseeing
    • Shopping
  • Accommodation
    • Hotels by area
    • Best hotels
    • Affordable hotels
    • Boutique hotels
    • Spa hotels
    • Romantic hotels
    • Hostels
    • More hotel guides
  • Beauty & wellness
    • Spas
    • Massage
    • Hair salons
    • Barber shops
    • Nail salons
    • Beauty salons
    • Gyms
    • More beauty & wellness
  • Christmas
    • Christmas dinners
    • Christmas events & activities
    • Christmas markets
    • Christmas lights
    • Christmas afternoon tea
    • Christmas party venues
    • Christmas charity
  • City map
    • Restaurants
    • Activities
    • Bakeries
    • Bars
    • Cafés
    • Hair salons
    • Gym
    • Hotels
    • Local services
    • Food trucks
    • Museums
    • Nightclubs
    • Beauty salons
    • Spas
    • Tattoo studios
    • Landmarks
  • News
  • Events
    • This weekend
    • This month
    • All events
  • About us
    • For business owners
    • Send us a tip
    • About Thatsup
    • Contact
    • Become a member
    • Thatsup Web
  • Member
    • Become a member
    • Collect points
    • Become an ambassador
Emma L.
Emma L.
Newbie 15p
1 Review 0 Followers 0 Following
  • Member since 16 Jun 2020,
  • Stockholm, Sweden
Follow Emma
  • Share
  • Report
  • Unfollow
Follow Emma Send message
1 Review 0 Followers 0 Following
  • Profile
  • Lists
  • Reviews
  • Photos
  • Trophies
  • Statistics
  • About Emma

Emma's reviews

  • Latest
  • Popular
  • Rating
    • Share
    • Report
Emma L.
Emma L. Newbie

Direkt Optik

16 June 2020

Treated us really badly. It was pouring rain outside and they decided to be "closed for lunch" but did not write this on google or their own webpage so how are we supposed to know before we get there? There were two women sitting in the break room and when we knocked one came out, held up a finger and went back. When we called them on the phone one of them appeared to get up, mute the phone and go back to the room again. I could clearly see one of them just sitting there scrolling on her iPad while we were outside stuck in the rain. All we wanted was to pick up glasses we'd ordered and already paid for, but they just ignored us. Who lets two paying customers stand in the rain because they are on an unofficial "lunch break" but not even eating lunch just chilling in the back? This is unacceptable and just rude. When finally let inside, 15 minutes later, there was no apology just excuses that were just ridiculous and laughable.

Treated us really badly. It was pouring rain outside and they decided to be "closed for lunch" but did not write this on google or their own webpage so how are we supposed to know before we get there? There were two women sitting in the break room and when we knocked one came out, held up...

Thatsup Logo

London's best restaurant and city guide

London
London Manchester Brighton Stockholm Gothenburg Malmö Uppsala Gotland Åre Borås Västerås Jönköping Halmstad Växjö Helsingborg Linköping Norrköping Örebro Umeå
  • Instagram icon
  • Facebook icon
Businesses
  • For Business Owners
  • Website for restaurants
  • Website for hairdressers
  • Add a business
  • Add an event
Users
  • Member
  • Ambassador
  • Privacy Policy
  • User levels
  • Terms of Service
  • Guidelines for content
Thatsup
  • About Thatsup
  • Send us a tip
  • Advertise
  • Jobs
  • Contact us

© Copyright 2008-2025 Thatsup
Privacy Settings