Me and my friend visited this place yesterday. The restaurant is seemingly nice with good mussels. It started with us ordering food at the bar, my friend ordered quasadillas and I ordered mussels. We get a sign with our table number that we are asked to put on the table. My friend gets his food in after about 15 minutes and then I ask him who serves if my food is at G, which I get to the answer that my food is soon ready. It's time to go 10 minutes and my friend's food starts to cool.
I then go up and talk to the girl who stands in the bar who tells me that it takes longer to make mussels and that the kitchen can not know that me and my friend are sitting at the same table, therefore we did not get the food at the same time. This is a really bad and embarrassing response, which both suggests ignorance, as well as a lack of service spirit and bad systems obviously. Of course, you should get the food at the same time so that you can eat together I can think, without the staff blaming the fact that my food takes longer to do
Me and my friend visited this place yesterday. The restaurant is seemingly nice with good mussels. It started with us ordering food at the bar, my friend ordered quasadillas and I ordered mussels. We get a sign with our table number that we are asked to put on the table. My friend gets his food in a...
