Review of Socker Sucker – by Mielika P.
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Finally I got to sugar sucker. The coffee was of course fantastic, beautiful and good. But the rest of the experience was less pleasant. I was met by a long queue and waited for over fifteen minutes to even ask about what flavor each pastry has. Since there are no signs with the name of the pastry, ingredients or price, it causes long queues of course because customers can't think about what they want because of course they don't know what's on offer. I heard several people complain about it in the queue. I brought it up with the staff and said that it feels hard to have to wait so long to even ask about buns and got the answer that it's their "style and that they are tired of QR codes and that they think it's cozy". When I said that I and several customers thought it was less cozy and just stressful, they didn't answer. I also think about accessibility, hearing-impaired people need to be able to see what they want to order and not have to ask.
Then I think it's a bit disrespectful of cafes not to exhibit the prices. I have no problem spending 200kr on a coffee, but there are people who want to treat themselves to their fine pastries but have a limited budget. I can imagine that it is difficult for them to know the prices when they have to pay or ask about prices in the queue and with this annoy the queue behind.
Two stars get them for coffee but I can't give more stars because of their treatment and service.
