Review of Golden Hits – by Eira L.
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Your guard was very unpleasant on Saturday and your guards should be trained to treat people in a better way. It really drags down the mood and the whole experience of being treated as badly as we were on Saturday. I am 43 years old and have never experienced this treatment in a pub before. We were not unpleasant or disturbing in any way but of course we had drunk a few glasses of wine. We went to the Christmas show with work. Since we work in the service industry and give our customers the best care every day, we would have expected a better treatment.
I recommend you to have a conversation about your visiting guests with the guards. Because if this continues, you will lose guests.